FAQ
Before You Get Started
A quick guide to how we work and what you can expect when you book with us
We’ve compiled answers to some of the questions we’re most often asked about working with Blossom Women’s and Family Dietetics. This includes what we help with, how appointments work, and what to expect before and after your session. If your question isn’t answered below, feel free to get in touch and we’ll be happy to assist you.
Frequently Asked Questions
Answers to common questions about our services, appointments and what to expect
What are your business hours?
Our normal business hours are 9-4pm across Tuesday to Thursday. If you need to get in touch with us, please contact us.
Do you do appointments outside of standard business hours?
Yes, we offer out-of-hours telehealth sessions with limited emergency timeslots for those unable to attend during standard business hours (9am-4pm).
Do I need a referral letter?
No referral is required, but your Paediatrician, Neonatologist, GP, Support Coordinator or Allied Health Professional may provide one. Referrals help transfer medical information including previous investigations and blood tests to maximise your appointment.
What is a dietitian and what do they do?
A dietitian improves your health and wellbeing through personalized nutrition and diet strategies, working collaboratively with you to achieve your health goals using nutrition science.
Dietitians Australia defines a dietitian as: A professional who applies the science of food and nutrition to promote health, prevent and treat disease to optimise the health of individuals, groups, communities and populations.
(Reference Dietitians and nutritionists | Dietitians Australia)
How is a dietitian different from a nutritionist?
A dietitian is both a dietitian and nutritionist with an accredited university dietetics degree in Australia. However, anyone can call themselves a nutritionist regardless of qualifications. Accredited Practising Dietitians (APDs) commit to lifelong learning and are regulated by the National Alliance of Self Regulating Health Professionals. (Reference Dietitians and nutritionists | Dietitians Australia )
What can I expect from my appointment?
Your dietitian will use a personalised nutrition care process that includes nutrition assessment, diagnosis, nutrition intervention/ prescription, and monitoring/ evaluation. They'll review your medical history, lifestyle, blood tests, symptoms, and medications that affect nutrition. You may be asked to complete a food diary or symptom record. Together, you'll discuss your goals and develop practical steps to achieve them.
Does my child or teenager need to attend the appointment?
Yes, your child or teenager must attend appointments made for them, as the dietitian will conduct growth assessments and work directly with them based on their age. In some telehealth appointments where growth review isn't needed, they may not be required to attend. Speak to our dietitian if this applies.
Can I leave the appointment and just have my child or teenager present with you?
No, an adult or caregiver must be present at every child or teenager appointment, including telehealth sessions where the adult must be in the same room.
What are your fees?
Our fees are $240 per hour. NDIS clients are charged at the NDIS Dietitian rate of $188.99/hr Initial assessments take between 60-90 minutes and reviews take 45-60 minutes. You won't be charged for pre-appointment preparation including reviewing food history, documents, or blood tests. Mobile services include a travel fee (one-way only), minimised by grouping nearby visits. NDIS reports are charged at the same hourly rate.
Can I claim on Private Health or Medicare?
Some private health providers cover nutrition and dietetics under 'Extras'—check with your provider. The rate is $240 per hour, but your gap payment depends on your coverage level. For Medicare, speak to your GP about eligibility for up to five subsidized sessions under a Chronic Disease Management Plan.
Do you see clients under NDIS?
Yes, we see children and teenagers who are either self or plan managed under NDIS. We can offer home visits to a selected number of clients. Please contact us to enquire about this.
